Reservations; Advanced booking prior to your arrival is recommended o secure your preferred date and time of treatment. Credit card number /phone numbers required at the time of hooking. All reservations/appointments must he done at reception counter or on Silverine spas official numbers only.

Cancellation policy; A24-hour cancellation notice is required to help us reschedule your appointment, subject to space availability. Any cancellation with less than 4 hours notice will incur a 50% cancellation fee. Full charges will he imposed bra ‘no-show”.

Etiquette;to ensure that guests can enjoy the peaceful sanctuary of Silverine DAY SPA, we respectfully request that all visitors keep noise to a minimum. Cellular phones and electronic devices are discouraged.

Valuables; clients are requested not to bring any valuables to the spa .the management and staff accept no responsibility for the loss of money or valuables of any kind brought into the spa premises.

Refund Policy; Treatment packages and spa memberships are non-refundable, on transferable and non-exchangeable.